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Access to 3dbet and use of our account, wallet, and game catalog depends on your local law and the eligible regions we operate within. This page sets out what governs your use of our platform, where our policy applies, and how you can exercise your rights as an account holder.
Our legal terms govern every interaction you have with 3dbet — from opening your account and depositing through bKash, Nagad, or Rocket, to browsing the game catalog and requesting a withdrawal back to your wallet. These terms exist to define what we commit to, what you agree to when you use our services, and how disputes or questions are handled. Access to 3dbet is available only in regions where local law permits online gaming activity. We do not represent that our platform is lawful in every jurisdiction, and it is your responsibility to confirm that accessing our services complies with laws applicable to you. If you are uncertain about your eligibility, we encourage you to seek independent legal advice before creating or continuing to use an account. When you use a payment method such as bKash, Nagad, or Rocket to fund your account, the transaction is recorded in your account wallet and subject to the limits and verification steps shown at the time of the transaction. We do not share transaction data with third parties outside of what is required by applicable law or our licensed obligations. Any changes to our policy are posted here, and continued use of your account after a change is posted constitutes acceptance.
Our legal policy does not cover every digital service you may encounter when using the internet — it applies specifically to your 3dbet account and the actions you take within it. Understanding the boundaries helps you know where to direct questions and what protections apply to you.
Covers registration, login, identity verification and account suspension. Any restriction on your account — including access holds or closure — falls under the terms you accepted at sign-up and is subject to the process outlined here.
Covers deposits and withdrawals made through bKash, Nagad, Rocket, or Bank Transfer. Transaction records are held in your account history. Disputes about a specific transaction should be raised through our support channel with your reference details.
Covers the game catalog, promotional content displayed within your account dashboard, and any communications we send you. Game content is supplied by our studio partners; we manage the lobby and account layer, not the game software itself.
Does not cover third-party payment processors, mobile wallet providers, or any external site you reach through a link. bKash, Nagad, and Rocket each have their own terms that govern wallet-to-wallet transfers outside our platform.
As an account holder, you have specific, practical options available to you at any point during your time with 3dbet. You can review your full transaction history — deposits, withdrawals, and wallet movements — directly from the history section of your account after login. If any detail in your account profile is incorrect, the account settings page allows you to update contact information, and identity documents can be resubmitted through the verification section shown there. Raising a question about policy, a transaction dispute, or a request to close your account can all be done through our support contact path. We keep records of account activity for the period required by applicable law, and you can request a summary of the data we hold on your account by contacting us directly. We aim to acknowledge all formal account requests within a reasonable period, and the status of any open request is tracked in our support system.
Open the transaction history tab in your account after login. Every deposit and withdrawal — including bKash and Nagad movements — is listed there with date, amount, and status. No separate request is needed to see your own records.
Account settings let you update your registered email, phone number, and contact preferences. If a document needs to be resubmitted for verification, the prompt and upload field appear in the verification section of your account.
Send your question through our live chat or email support channel. Include your account reference and a clear description of the issue. Policy questions about data, access eligibility, or transaction disputes are handled by our support team.
Contact support to request account closure. We will confirm receipt, process any remaining wallet balance according to your last verified payment method, and confirm closure once the process is complete.
If you have a question about these legal terms, your account eligibility, or a specific transaction, our support team can help. Reach us through live chat inside the platform, by email, or through the help section in your account dashboard. All formal policy requests should include your account reference number.
Start a chat session from the help icon inside your account. This is the quickest path for questions about account access, transaction status, or policy clarification.
Send your question or formal request to our support email address shown in your account's contact section. Include your account reference and the specific topic so we can route it correctly.
The help section in your account dashboard lists common policy topics, account steps, and the process for submitting a formal request. Check there first for answers to standard questions before contacting the team.
We take a straightforward approach to the data your account generates. Transaction records, login history, and identity documents are stored only for as long as required by applicable legal obligations — not indefinitely. Access to your stored data is restricted to staff who need it to operate your account, respond to support requests, or meet regulatory requirements.
Your account is protected by password authentication and, where available, additional verification steps shown during login. We do not share your account credentials or payment details — bKash, Nagad, Rocket — with third parties outside of what is required by law.
We use session cookies to keep you logged in and to maintain your preferences within the platform. You can manage cookie settings through your browser. Cookies do not store your payment credentials or wallet balances.
Account data is retained for the minimum period required under applicable law. Once your account is closed and the retention period has passed, personal data is removed from our active systems. You can request a summary of held data through support.
If you want to update the data we hold, correct a record, or make a formal request under applicable data rules, contact our support team with your account reference. The current status of any open request is tracked in our system and updated as it progresses.
These are the questions we hear most often about account eligibility, data rights, and how our legal terms apply to your use of 3dbet.
Access to 3dbet depends on your local law and the eligible regions we serve. We do not represent that our platform is lawful in every jurisdiction. You are responsible for confirming that accessing our services complies with the laws that apply to you in your location.
We hold the information you provided during registration, your transaction history including bKash, Nagad, and Rocket movements, login records, and any identity documents submitted for verification. You can request a summary of this data by contacting our support team with your account reference.
Open account settings after login to update your contact details and preferences. If identity documents need to be corrected or resubmitted, the verification section of your account shows the upload steps. For changes that cannot be made through settings, contact support with the relevant details.
You can request deletion of personal data by contacting support with a formal written request and your account reference. We will process the request in line with applicable law. Note that some data must be retained for the legally required period even after account closure.
Any remaining wallet balance is returned to your last verified payment method — bKash, Nagad, Rocket, or Bank Transfer — following our standard withdrawal process. Contact support to initiate account closure and confirm the return path for your balance.
Updated terms are posted on this page. If we make a material change that affects your account rights, we will notify you through the contact method registered to your account. Continuing to use your account after a change is posted means you accept the updated terms.