Casino / App
This policy explains exactly what data 3dbet collects when you create an account, use our lobby, or make a payment through bKash, Nagad, or Rocket — and what we do with it. Access and eligibility depend on your local law and eligible region; we ask that you read this before using the platform.
When you open an account with us, we collect the details you provide during registration — name, contact information, and the payment method you choose, whether that is bKash, Nagad, Rocket, or Bank Transfer. We also collect session data: the pages you visit in the lobby, the game categories you browse, and the device type you access from. This data serves two purposes. First, it lets us operate your account correctly — routing your transactions, matching your wallet, and showing your history inside your account dashboard after login. Second, it helps us understand how the lobby is used so we can keep navigation clear and game categories easy to find. We do not sell your personal data to third parties. Where we share data with service partners — such as payment processors handling your bKash or Nagad transaction — we share only what that partner needs to complete the specific operation. Retention periods are set according to applicable legal requirements; the current state of your stored records is shown in your account dashboard after login. If you are accessing from Bangladesh, local law and eligible-region conditions apply to how this data is handled.
Transaction references linked to your bKash wallet are stored only as long as required for account reconciliation and applicable legal retention periods.
Nagad payment records follow the same retention rules. Only the minimum data needed to verify and match your transaction is held.
Rocket transfer data is processed by the relevant payment partner. We receive a confirmation reference, not your full wallet credentials.
Bank Transfer records are retained in line with financial record requirements. You can view your transaction history at any point in your account dashboard.
Not every interaction with 3dbet falls under the same data rules. This section draws a clear line between what our policy covers directly and what sits outside its boundary — so you know where to look for the right information when a question comes up.
Creating an account, logging in, and updating your profile are all covered by this policy. The data you enter during those steps — credentials, contact details, wallet preference — is collected and managed by us directly.
Payments made through bKash, Nagad, Rocket, or Bank Transfer involve third-party payment processors. We receive confirmation data; the processor's own privacy terms govern how they handle your wallet or bank details on their side.
Game data, lobby categories, and studio titles from providers such as PG Soft or Microgaming are content assets served on our platform. No personal data is collected solely by browsing a game title page.
Any external link — an app store page, a payment partner site, a support tool outside our platform — operates under that third party's own policy. Once you leave our domain, this policy no longer applies.
You have a set of practical choices about the data we hold on your account. These are not abstract rights — they are steps you can actually take through your account dashboard or by contacting our support team. The account dashboard, accessible after login, shows your transaction history, the payment methods linked to your profile, and the personal details you submitted at registration. If any of those details are wrong or out of date, you can update them from the same screen. For anything the dashboard does not let you change directly — such as a request to delete stored records or a question about how a specific data point is used — our support team handles those requests by written contact. Eligibility to exercise certain rights may depend on your local law and the region from which you access the platform. We aim to acknowledge your request and provide a substantive response within a reasonable period; the current handling time is confirmed by our support team at the point of contact.
Open your account dashboard after login to see your transaction history, linked wallet details, and personal information currently held on your profile.
Update your name, contact details, or payment method preference directly through the account settings screen. Changes take effect on your next session.
If you want to know how a specific piece of information is used or retained, send a written request to our support team. We will respond with the specific detail, not a generic reply.
Requests to remove stored personal data are handled by the support team. Note that certain records must be kept for the period required by applicable financial and legal rules.
Privacy questions deserve a direct answer, not a generic response. Reach our support team through any of the routes below — state your account reference and the specific data question, and we will route it to the right person.
Open the chat icon from any page on 3dbet to reach our support team. For privacy questions, mention your account and the specific detail you want addressed.
Send a written privacy request to our support email address found in the Contact section of your account dashboard. Written requests create a clear record of your query and our response.
For self-service data review, your account dashboard after login is the first place to check. Transaction history, linked payment methods, and profile details are all visible there.
We use standard technical measures to protect your account data — including encrypted connections on the login and payment screens. Your bKash, Nagad, or Rocket payment references are passed through encrypted channels; we do not store your full wallet PIN or bank credentials. Cookies on our platform are used to keep your session active across pages and to remember your lobby preferences. You can manage cookie settings through your browser, though disabling certain cookies may affect how the lobby loads. Data is retained for as long as your account is active and for the period required by applicable financial regulations after closure. To request changes or ask how a specific data point is handled, use the contact paths in the Support section above.
Login, registration, and payment screens use encrypted connections. Your credentials and payment references are not transmitted in plain text at any step.
Cookies keep your session active and store lobby preferences. Manage them through your browser settings; the platform will respect your choice on the next page load.
Your data is held while your account is active and for the legally required period after closure. Records linked to bKash or Bank Transfer transactions follow applicable financial retention rules.
All requests to review, correct, or remove stored data go through our support team. Written requests receive a written response with the specific outcome and any applicable limitations.
These are the questions we hear most often about how 3dbet handles your data. Each answer is specific to this platform and reflects how the policy actually works — not a generic legal summary.
We collect the details you enter at registration — name, contact information, and your chosen payment method such as bKash or Nagad. We also collect session data like device type and the game categories you browse, used only to operate your account and improve lobby navigation.
We share data only with service partners who need it to complete a specific operation — for example, the payment processor handling your Nagad or Rocket transaction. We share the minimum required. We do not sell your personal data to any third party for marketing or commercial purposes.
Your data is retained while your account remains active and for the period required by applicable financial and legal rules after it closes. The current state of your stored records is visible in your account dashboard after login. For specific retention periods, contact our support team.
Yes. Your account dashboard after login shows your transaction history, linked payment methods, and profile details. You can update most personal details directly from the account settings screen. For information not editable there, submit a written request through the support email in the Contact section.
Cookies keep your session active and remember your lobby preferences between visits. You can manage cookie settings through your browser. Disabling certain cookies may affect how the lobby loads or whether your session stays active — the platform will apply your browser preference on the next page load.
This policy applies to all accounts on the platform. However, access and how certain rights apply depend on your local law and eligible region. If you are accessing from Bangladesh, local legal requirements take precedence where they differ from the general policy terms described here.