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Before you open an account or place any activity on 3dbet, these terms set out exactly what we expect from you and what you can expect from us. Access to our platform depends on your local law and eligible regions — read through these terms so you know where you stand.
These terms form the agreement between you and 3dbet whenever you access our platform, browse the game catalog, or carry out any transaction through your account. They apply to all activity — from opening your account to depositing via bKash or Nagad, withdrawing to Rocket or Bank Transfer, and engaging with any game content from studios such as CQ9, PG Soft, or Microgaming. Access to 3dbet is subject to the laws of your jurisdiction. We do not represent that our platform is available or lawful in every region. It is your responsibility to check whether using this platform is permitted under the laws that apply to you. Where local law restricts or prohibits online gaming activity, those restrictions take precedence. By creating an account, you confirm that you have read these terms, that you meet the eligibility conditions shown on the account registration page, and that all information you provide is accurate. We may update these terms from time to time; the current version is always shown in your account dashboard after login. Continued use of the platform after an update means you accept the revised terms.
Deposits and withdrawals via bKash are subject to the transaction limits and verification steps shown in your account wallet section.
Nagad transfers follow the same account verification process. Limits and processing steps are displayed at the point of transaction.
Rocket payments are available where shown in your account. Check the wallet section for current availability in your region.
Bank Transfer is available for eligible accounts. Required details and any applicable conditions are shown during the withdrawal flow.
These terms cover your account relationship with 3dbet directly. Some areas — such as third-party payment processors or external network conditions — sit outside what we can govern through this policy. Understanding the boundary helps you know where to direct any question.
Your login credentials, account settings, and eligibility status are fully within scope. We set the rules for account creation, suspension, and closure. Any access dispute is handled through our support channel.
Deposits and withdrawals processed through bKash, Nagad, Rocket, or Bank Transfer are covered by these terms up to the point they leave our platform. Once funds enter a third-party payment network, that network's own terms apply.
Game content supplied by studios including JDB, Spadegaming, and Bigtime Gaming is available through our lobby. These terms govern your access to that content; the studios themselves operate under separate licensing arrangements we do not publish on your behalf.
Links or integrations that take you away from 3dbet — including external payment apps or device app stores — are outside the scope of these terms. We are not responsible for the policies or conduct of those third parties.
You have clear, practical options for managing your account and raising concerns under these terms. Your transaction history is available in the account dashboard at any time after login — no need to contact support for a standard record review. If you spot an error in your account details, the profile section lets you correct most fields directly; for changes that require identity verification, the steps are shown on screen when you attempt the edit. If you believe a transaction has been processed incorrectly, raise it through our support channel with the transaction reference shown in your wallet history. We will review the record and respond through the same channel. For any question about how these terms apply to your specific situation, our support team is the right starting point — contact details are in the section below.
Your full transaction and activity history is visible in the account dashboard after login. Filter by date or payment method to find a specific entry.
Update your contact information and preferences in the profile section. Identity-sensitive changes follow the verification steps shown on that page.
Use the support channel with your transaction reference to flag any processing concern. We log every submission and respond in writing through the same channel.
If any part of these terms is unclear, contact support directly. We will explain how the relevant clause applies to your account situation.
For any question about these terms, your account status, or a transaction concern, our support team is available through the channels below. Have your account reference ready when you get in touch — it speeds up every query.
Open the chat widget from any page on 3dbet. Available for account and terms queries during our support hours shown in the chat window.
Send your query with your account reference to our support address listed on the contact page. We respond in writing to every terms-related submission.
Log in and open the Help section to submit a support ticket directly tied to your account. Track the status of your submission from the same page.
We keep these terms current and accessible. The version in your account dashboard is always the one in force. When we make a material change, we notify you through the contact method on your account before the change takes effect.
Your account is protected by the credentials you set at registration. We do not ask for your password through chat or email. If you suspect unauthorised access, use the account security section to update your credentials immediately.
We collect only the information needed to operate your account and process transactions via bKash, Nagad, Rocket, or Bank Transfer. How we store and use that data is set out in our Privacy Policy, linked from the account dashboard.
When these terms change, the updated version is published in your account dashboard with the effective date shown. We do not apply changes retroactively to completed transactions.
If you want to close your account or request deletion of your data, contact support through the channels listed above. We will confirm the steps and timeline through the same channel.
These are the questions we hear most often about how our terms work in practice.
Access to 3dbet depends on whether online gaming is permitted under the laws that apply to you. These terms govern your account if you are in an eligible region. It is your responsibility to confirm that using this platform is lawful where you are located.
The version currently in force is always shown in your account dashboard after login. We display the effective date alongside the document so you can see when it was last updated.
We notify you through the contact method on your account before a material change takes effect. The updated terms are published in your dashboard with the new effective date. Continuing to use the platform after that date means you accept the revised version.
Find the transaction reference in your account wallet history, then contact support via live chat or email with that reference. We review every submission and respond in writing. Disputes involving Rocket or Bank Transfer follow the same process.
Most contact and preference fields can be updated directly in the profile section of your account. Changes that require identity verification will prompt you through the steps on screen. For anything you cannot edit yourself, contact support with your account reference.
Reach out to our support team through live chat, email, or the Help section in your account dashboard. We will confirm the closure steps and any conditions that apply, such as pending transactions, before processing your request.